Delivery Policy

All our services are currently online, and we do not have a physical store. So, please feel free to explore our online store because we have a huge variety of authentic Indian Sweets lined up for you.

Please note that the only option to pay is online, through our website.

Same-day delivery is available exclusively during our festive peak period, subject to availability.

Outside the festive period, same-day delivery is unavailable as our sweets are freshly prepared upon receiving your order.

Once your order is confirmed, we will deliver your sweets on your selected delivery date and within the applicable delivery timeframe.

Most orders are ready to be shipped within 1-2 business days, but they shall be delivered to you on the date and time that you have selected beforehand. If at all there is a delay because of unseen situations, we shall be informing you beforehand.

Our team shall try in our best caliber to ensure that your ordered sweets shall reach your address in time, without any damage.

Nevertheless, we would expect you to understand and acknowledge that Mawa Sweets cannot take responsibility for unwelcomed conditions, like service interruptions, drastic weather, etc. 

The source of communication between you and our team would mainly be by email and SMS. Once you have placed an order, you should receive an order confirmation message

We make sure to deliver our sweets in person, on your desired delivery date and time. We do not deliver to PO Boxes or Parcel Lockers.

Our sweets come in an exquisite package, loaded with goodness and utmost care. We are committed to a sustainable environment, and hence we aim to make our packaging as recyclable as possible. You can also choose an assortment of sweets and make your own perfect box. Experience the richness of heritage and flavour in the perfect Mawa sweets box!

You need not worry because our team is always willing to guide you through the process of ordering and rectifying your shipping details. In case you find yourself in this situation, please contact us at info@mawasweets.com.au.au  and make sure you specify in the subject line as Incorrect Shipping Details, and please provide us with the information you want to update in your shipping details.

Please also note that if there is an address change, there may be a change in the delivery date and time, but we shall guide you through it accordingly to make this a smooth process for you and us.